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Course Curriculum

Module One: Understanding Anger
Understanding Anger 00:17:00
Module Two: Do’s and Don’ts
Do’s and Don’ts 00:07:00
Module Three: Gaining Control
Gaining Control 00:11:00
Module Four: Separate the People from the Problem
Separate the People from the Problem 00:10:00
Module Five: Working on the Problem
Working on the Problem 00:12:00
Module Six: Solving the Problem
Solving the Problem 00:10:00
Module Seven: A Personal Plan
A Personal Plan 00:08:00
Module Eight: The Triple A Approach
The Triple A Approach 00:08:00
Module Nine: Dealing with Angry People
Dealing with Angry People 00:15:00
Module Ten: Pulling It All Together
Pulling It All Together 00:08:00

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