This smartly crafted Certificate in Hotel and Hospitality Management course is for you if you want to kick start or advance your career in the hospitality industry. With a broad understanding of the course, you would expect the industry to be sustainable in the future.
The Certificate in Hotel and Hospitality Management course is designed to include expertise and skills in handling various departments of a hotel, as well as a clear understanding of hotel operations and the independence of each sector for the hotel’s smooth operation.
This course will provide you with the most up-to-date information on hospitality and revenue management, as well as an overview of the hotel industry and strategies for efficiently servicing guests in the shortest amount of time. After successfully passing the evaluation test and completing the given materials, learners will receive certification.
Enrol right away to experience this great opportunity of walking towards your dream career!
Those who want to learn the most recent market information about hotel and hospitality management and build a career in a related field should enroll. It will improve your knowledge, and anyone over the age of 16 can take coursework.
Learning Outcome
- You’ll learn about Hospitality and Revenue Management, as well as the Business Prospects of the Hospitality Industry.
- You will understand the Process of Selection and Recruitment in the Hospitality Industry, as well as Development and Training in the Hospitality Industry.
- You will gain knowledge of management operations and service quality.
- You’ll acknowledge how to satisfy customers and promote the establishment.
- You will learn more about the careers that are available to you.
Career Path
- Accommodation manager
- Conference center manager
- Event manager
- Hotel manager
- Public house manager
- Restaurant manager
- Customer service manager
- Human resources officer
- Marketing executive
- Retail manager
Assessment:
Certification:
Course Curriculum
| Module 1. Introduction to Hospitality and Revenue Management | |||
| Introduction to Hospitality and Revenue Management | 00:16:00 | ||
| Module 2. Business Prospect of the Hospitality Industry | |||
| Business Prospect of the Hospitality Industry | 00:13:00 | ||
| Module 3. An Overview of the Hotel Industry | |||
| An Overview of the Hotel Industry | 00:17:00 | ||
| Module 4: The Process of Selection and Recruitment in Hospitality Industry | |||
| The Process of Selection and Recruitment in Hospitality Industry | 00:21:00 | ||
| Module 5: The Process of Development and Training in the Hospitality Industry | |||
| The Process of Development and Training in the Hospitality Industry | 00:21:00 | ||
| Module 6. Hospitality Management Operations | |||
| Hospitality Management Operations | 00:34:00 | ||
| Module 7. Management of Service Quality in the Hospitality Industry | |||
| Management of Service Quality in the Hospitality Industry | 00:18:00 | ||
| Module 8. Importance of Revenue Management | |||
| Importance of Revenue Management | 00:21:00 | ||
| Module 9. Key Performance Indicator in Revenue Management | |||
| Key Performance Indicator in Revenue Management | 00:17:00 | ||
| Module 10. The Revenue Management | |||
| The Revenue Management | 00:21:00 | ||
| Module 11: Customer Satisfaction | |||
| Customer Satisfaction | 00:20:00 | ||
| Module 12. Promotional Strategies | |||
| Promotional Strategies | 00:22:00 | ||
| Module 13. The Future of Hotel Revenue Management in the UK | |||
| The Future of Hotel Revenue Management in the UK | 00:21:00 | ||
| Module 14. Career Prospects in the Hospitality Industry | |||
| Career Prospects in the Hospitality Industry | 00:12:00 | ||
Course Reviews
This course is literally outstanding! It changed my life. I learnt about hotel management tactics and the amazing methods of hospitality which is very much effective to maximise profit. This course helped me a lot to do better in my new job as a hotel manager. Highly Recommended!!!